Frequently Asked Questions About Counselling
How does a virtual appointment work?
Crescent Psychological uses a secure video calling and client communication platform which affirms compliancy with security and privacy requirements by the legislation in Alberta and federally. Your confidentiality is of highest importance, where you set up your account and gain secure access to the platform by login. Step by step instructions are provided when you are ready to set up your first appointment.
There are differences between in-person and with virtual connection which is included in the Informed Consent for Services and reviewed with you.
I am currently only authorized to provide therapy services in Alberta.
How long will therapy take?
For each person the length of time they spend in therapy is different. Some attend one or two sessions, over the long-term or come when they need it throughout their lifetime. Every individual has different needs, and there is no right, wrong or prescribed length of time. People come with a variety of issues, backgrounds, personalities and mindsets which are all part of the complexity of being human. All are carefully, professionally considered and addressed during the course of therapy.
How can you help me?
Effective therapy is a combination of many different factors. The therapist's training, experience and intuition weaved in with care and understanding are often contributors to a good fit and to a positive relationship between client and therapist. Research has shown that factors including Therapeutic Alliance (the relationship between therapist and client) and similarities of background can be significant keys in clients feeling helped and heard. With over 25 years of training and experience in psychological therapeutic counselling, I aim at staying flexible within an Integrated Therapy approach, at respecting client motivation, readiness, and measurable client feedback to ensure a positive collaborative relationship towards feeling better and meeting goals. More about me
What are the fees?
Mental health and psychological services are considered a healthcare service. For psychologists in private practice, the fee is based on the Recommended Fee Schedule set by the Psychologists' Association of Alberta at $235 per hour. Some benefit coverage can be offered by your own personal or employer third party health insurance and/or health spending accounts. The Coverage for Seniors Program provides $60 per session for a maximum of $300 per benefit year for ages 65+ once age has been verified. The clinic is happy to direct bill for third party insurance who approve it or you may pay directly and submit for reimbursement where eligible. Contact your insurance or benefit provider to find out specifically how is covered per session, what is the maximum for the benefit year, and the benefit year time frame (some are July to July, some January to January).
Advocacy for easier and affordable access to mental health services has been underway for decades and continues. There are multiple associations and groups who advocate for mental health in Canada for those interested in participating.